Your own team in India, without the complexity.
Terra Global Partners helps UK accounting firms build and operate dedicated teams in India through structured BOT and GCC models. From office setup and recruitment to day-to-day operations and eventual transfer, we manage the practical work needed to establish your India operation.
We’re here to support your growth
Back office setup that works around your firm
We help put the people, workplace, systems and operating processes around your India team in place, giving your firm a clear route from initial setup to a mature operation.
Build your India operation with support across infrastructure and recruitment; let us manage the day-to-day operation, then take direct control when your team is ready.
Establish a dedicated India capability centre around your firm's operating model, team requirements and long-term plans, with the setup shaped around your chosen structure.
Keep the operation running with support across recruitment, HR, payroll, workflow management, performance monitoring, quality and reporting.
Who we work with
You want to build a larger India team but do not want to manage every part of the setup yourself.
You are looking beyond traditional outsourcing and want a more integrated India operation with a long-term growth plan.
The back office challenges we solve
Office space, technology, recruitment, HR, payroll and operational processes all need to come together before the team can work effectively.
Finding suitable people, assessing candidates and building a team that understands your firm's expectations can be difficult from overseas.
A new India operation still needs day-to-day oversight across workflow, performance, quality, people and operational reporting.
When you eventually want greater control, the team, systems, contracts and processes need to be ready for an orderly transition.
The Terra Global approach
We manage the practical stages around your India operation while keeping your firm involved in the decisions that matter.
We understand your team size, operating model, goals, workplace needs and the capabilities you want to establish in India.
We coordinate the workplace, technology, recruitment and initial processes needed to get your India team ready.
We support recruitment, training, HR, payroll, workflow, quality, performance and operational reporting as the team develops.
When you are ready to take direct control, we prepare the people, operational processes and agreements for an orderly handover.
Back office setup deliverables
The right back office setup should give your firm more than a physical workspace. It should create a functioning operation that can grow with you.
Support with office space selection, fit-out, workstations, networking, security systems, VPNs and required software infrastructure.
Source, screen, interview and onboard candidates against your requirements, with final approval of hires remaining with your firm.
Support salaries, attendance, leave administration, employee processes and agreed statutory requirements for your India team.
Daily workflow oversight, quality checks, productivity monitoring, team development and regular operational reporting.
Prepare the team, infrastructure, processes and relevant agreements for transition to your direct management when you are ready.
Back office setup & partnership process
We review your growth plans, team requirements, operating model and the activities you want your India operation to handle.
Back office requirement brief
We define the setup, infrastructure, people requirements, timelines and responsibilities for the operation.
India setup plan
We coordinate the workplace, technology, recruitment and initial processes needed to establish the team.
Operational team setup
We support the day-to-day team across HR, payroll, workflow, performance, quality and reporting.
Managed India operation
When your firm is ready, we support the handover of the team, infrastructure and agreed operating responsibilities.
Transfer-ready operation
Confidentiality & process
A back office involves employee information, client data, operational records and business systems. We structure responsibilities and access around the agreed operating model.
Information handled by the India team is managed within the agreed workflows, systems and access controls.
Access to software, infrastructure and business systems is defined around the roles and responsibilities of the team.
Your firm retains control over key decisions while our team manages the agreed operational responsibilities during the Build and Operate stages.
Regular reporting gives your team visibility over performance, utilisation, quality and the operating status of the India team.
Smarter India operations
Build an India team around your firm's processes, service requirements, culture and long-term capacity plans.
We manage the practical day-to-day responsibilities while your team remains involved in important operational and people decisions.
Start with a smaller team and expand the operation as your workload, client base and offshore requirements develop.
Move towards direct management when the operation reaches the level of maturity and capability your firm requires.
Advantages
Build Without the Admin
Bring office setup, recruitment, technology and early operational requirements together instead of managing every piece independently.
Build Your Own Team
Create a team aligned with your firm's processes, expectations and long-term plans rather than relying solely on transactional outsourcing.
See How the Team Operates
Use defined reporting, workflows, quality checks and performance measures to maintain visibility over your India operation.
Transfer When Ready
Develop the operation under structured management and move towards direct ownership when your team, systems and processes are ready.
Common back office setup questions
Build-Operate-Transfer is a model in which the India operation is established and initially managed with external support before responsibility is transferred to the client when the operation is ready.
The supplied reference states that the Build phase typically takes around 4–8 weeks, depending on the scope of the setup. Recruitment can run alongside infrastructure work so the team can begin once the required setup is ready.
A smaller starting team can be accommodated. The supplied model allows businesses to begin with a smaller setup and expand as their requirements grow.
No. The setup can be managed remotely, although an in-person visit may be useful for firms that want to meet the team and build relationships before or during the operation.
We support the transition of the team, infrastructure and agreed operating processes to your direct management. Any transfer of employment arrangements, leases or supplier agreements would be handled according to the applicable agreements and required approvals.
Yes. The supplied reference allows for ongoing advisory and support services after transfer, where required.
Yes. The model is designed to allow the team and operation to develop as your firm's requirements increase.
BOT describes a staged Build-Operate-Transfer approach. A GCC setup is a broader model for establishing a dedicated capability centre in India; the exact structure, governance and operating arrangement depend on the organisation's requirements.
The supplied scope includes recruitment, training, HR and payroll, performance management, culture, daily operations, quality oversight and regular reporting.
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Learn more →Let's Talk
Whether you need a small dedicated team or a larger India operation, we can help you plan, build and operate your back office until you’re ready to take control.