Frequently Asked Questions

Answers to Common Questions About Terra Global Partners

Whether you are exploring accounting outsourcing, building additional business capacity, or looking for support with recruitment, HR or KPO setup, these FAQs explain how Terra Global Partners works and what you can expect.

About Terra Global Partners

What does Terra Global Partners do?

Terra Global Partners provides operational, accounting and business support services for accounting practices and businesses. Its services include bookkeeping, accounts preparation, corporate tax, VAT returns, payroll, company secretarial support, back office setup, recruitment, HR, business consultancy and KPO setup consultation.

Where is Terra Global Partners based?

Terra Global Partners operates from Ahmedabad, Gujarat, India, with UK-facing engagement and advisory operations in London.

Who does Terra Global Partners work with?

Terra Global Partners works with accounting practices, businesses and other professional teams that need additional operational, accounting, people or business support. The appropriate service depends on the organisation's requirements and operating model.

Does Terra Global Partners only work with accounting firms?

No. While accounting practices are an important part of Terra Global Partners' focus, the wider service offering also includes recruitment, HR, business consultancy and KPO setup consultation for businesses.

Accounting Outsourcing

What accounting services can I outsource to Terra Global Partners?

Terra Global Partners' accounting outsourcing services include bookkeeping, accounts preparation, corporate tax, VAT return and payroll support. The exact scope can be discussed based on your existing processes, requirements and the type of work involved.

Can Terra Global Partners support recurring accounting work?

Yes. The accounting outsourcing model is designed to support ongoing operational workloads. The specific responsibilities, processes and review arrangements can be defined around the client's requirements.

Can you work with our existing accounting processes?

Terra Global Partners' approach is based on understanding the client's working methods and requirements before establishing the relevant workflow. This helps define responsibilities, processes and the appropriate delivery structure.

Which accounting software can Terra Global Partners work with?

Terra Global Partners' service materials reference platforms and tools including Xero, QuickBooks, IRIS, CCH and Dext. The appropriate software experience should be confirmed against your specific engagement before work begins.

Tax, VAT & Payroll

Does Terra Global Partners provide corporate tax outsourcing?

Yes. Terra Global Partners provides corporate tax outsourcing support covering UK and US tax work within the stated service scope. UK work includes areas such as corporation tax computations and CT600 preparation, while US support includes relevant corporate and partnership tax return preparation.

Does Terra Global Partners provide UK VAT return support?

Yes. Terra Global Partners provides UK VAT return outsourcing support, including preparation and related processing requirements. The service can cover different VAT schemes and processes depending on the engagement.

Can payroll be outsourced to Terra Global Partners?

Yes. Terra Global Partners provides payroll outsourcing support, with service coverage designed around the relevant payroll requirements and jurisdiction. The exact scope should be agreed based on the client's payroll process and requirements.

Back Office Setup & Outsourcing

What is back office setup?

Back office setup involves establishing the people, processes, infrastructure and operating arrangements needed to create a dedicated delivery operation. Terra Global Partners' offering includes Build-Operate-Transfer (BOT) and Global Capability Centre (GCC) setup support.

What is the BOT model?

Build-Operate-Transfer is an approach where an operation is built and initially operated with support before responsibility can be transferred according to the agreed model. Terra Global Partners' back office setup service is structured around the build, operate and transfer stages.

Can Terra Global Partners help businesses establish a GCC in India?

Terra Global Partners provides back office setup support covering GCC-related requirements in India. The exact setup model, responsibilities and implementation scope depend on the organisation's requirements.

Do I need to build a complete team from the beginning?

Not necessarily. The appropriate team structure depends on the work being supported, required capacity and the operating model being planned. These requirements can be assessed before defining the setup.

Recruitment & HR Services

What recruitment services does Terra Global Partners provide?

Terra Global Partners provides recruitment support covering areas such as role understanding, candidate sourcing, screening and interview coordination. The service is designed to provide additional recruitment capacity around the client's requirements.

Can Terra Global Partners help with ongoing recruitment requirements?

Yes. Recruitment support can be structured around recurring hiring requirements as well as specific roles. The scope can be defined according to the organisation's hiring process and needs.

What does Terra Global Partners' HR service include?

Terra Global Partners' HR services cover practical people and process support, including HR administration, employee records, payroll processing and recurring HR requirements.

Can HR and recruitment support be used separately?

Yes. Recruitment Services and HR Services are separate service offerings, so the support required can be discussed based on the organisation's specific needs.

Business Consultancy & KPO Setup

What does Terra Global Partners' business consultancy service cover?

Business consultancy is designed to provide practical support around areas such as business processes, team structure, business development and operational requirements. The scope depends on the business challenge being addressed.

What is KPO setup consultation?

KPO setup consultation helps businesses planning to start, structure or expand a knowledge process outsourcing operation. The consultation focuses on areas such as the business model, service structure, team planning, processes, technology considerations and an operating roadmap.

Does KPO setup consultation include implementation?

KPO setup consultation is focused on planning and advisory support. Implementation requirements should be discussed separately so that the scope and responsibilities are clearly defined.

Can an existing business use KPO setup consultation?

Yes. The consultation can be relevant both to businesses exploring a new KPO operation and to existing businesses considering an expansion into knowledge process outsourcing.

Working With Terra Global Partners

How does Terra Global Partners start a new engagement?

The starting point is understanding the client's requirements, existing processes and desired outcome. From there, the relevant service scope, responsibilities and working process can be discussed before the engagement is established.

Can the service be tailored to our business?

Yes. Terra Global Partners' service approach is built around understanding the client's requirements and defining the appropriate delivery structure rather than applying one identical process to every organisation.

How are responsibilities defined?

Responsibilities and processes should be agreed as part of the engagement. This helps establish what Terra Global Partners is responsible for, what remains with the client and how communication and review will work.

How does Terra Global Partners handle confidential business information?

Confidentiality is an important part of Terra Global Partners' delivery approach. The organisation's materials describe controlled delivery environments, defined responsibilities and processes intended to protect client and business information. Specific security, access and confidentiality requirements should be discussed for each engagement.

How do I find out which Terra Global Partners service is right for my business?

Start by discussing the work you need support with, your current process and the type of capacity you are looking to build. Terra Global Partners can then determine which service or combination of services is relevant to your requirements.

Let's Talk

Still Have Questions?

If you cannot find the answer you are looking for, speak with Terra Global Partners about your requirements. We can discuss the work involved, understand your current setup and clarify the appropriate service scope.

Direct Inquiries: info@terraglobalpartners.com • +44 20 3951 3878 • Ahmedabad, Gujarat, India